"Customer service is priority #1 at Rocky Mountain ATV/MC. We value our customers and strive to be the best shopping experience- when you buy from us, you are buying lifetime service."
-Dan Thomas, CEO and Founder
We take pride in offering no hassle returns. In the event of a return, please call, email or chat with us to receive a solution to the problem. For apparel that doesn't fit quite right, Click here to see our Fit Guaranteed Program.
We will stand behind all products we sell with regards to manufacturing defects in workmanship and material. Most products are limited to the manufacturer's warranty. However, we will do everything in our power to take care of the problem.
Each review submitted enters you into a $100 gift card monthly drawing, and a $500 gift card quarterly drawing!
Comments On Oct 12, 2014:I bought this tank pannier kit for a 300 mile day trip I needed to take, the bags are a very good quality build, and seem very solid.
the mounting system however, is inexplicable. It comes with this weird H strap system, and a bunch of straps. I spend twenty minutes trying to figure out how to get it attached. There were no instructions, and it's not obvious.
I finally attached the H strap over the tank and just hung them there. In travel, the bags flapped all over the place and hit me in the knees. The additional straps are supposed to be used to tied it down to the bike, but I just can't figure out how to get it all strapped down.
I looked on youtube but the only video was using their top mount tank backing plate, not the over the tank pannier kit. So I emptied the bags and just stowed them for the return trip. I'll return them unless I can figure out how to get them attached.
i'd give the build quality a 5, but lack of useable instructions on how to mount them really made this unusable for this reviewer.
Was this review helpful?