"Customer service is priority #1 at Rocky Mountain ATV/MC. We value our customers and strive to be the best shopping experience- when you buy from us, you are buying lifetime service."
-Dan Thomas, CEO and Founder
We take pride in offering no hassle returns. In the event of a return, please call, email or chat with us to receive a solution to the problem. For apparel that doesn't fit quite right, Click here to see our Fit Guaranteed Program.
We will stand behind all products we sell with regards to manufacturing defects in workmanship and material. Most products are limited to the manufacturer's warranty. However, we will do everything in our power to take care of the problem.
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Comments On Nov 14, 2014:I've sent back 3 of these jackets. I am not getting a forth. I was never even able to wear one so I can't comment on that. The first two jackets had broken zippers right out of the box and the third one had an inner sleeve that was sewn in wrong so you couldn't even get your arm thru it. The jacket looked nice but Fly Racing needs to inspect their products before sending them out. I do not recommend this jacket unless you have weeks to kill before you finally get one that isn't screwed up. I won't be buying any Fly Racing products until they put a little effort into the quality of what they sell. I'm giving this two stars only because the jacket looks nice, but looks won't get you out riding. The only good part of this transaction was from Rocky Mountain ATV/MC. Every time I called with the problem they were very helpful and actually sent out a replacement jacket before they received my damaged one. They helped me find a different jacket, even though it was twice the price, but I'm sure I'll be happy with the new Alpinestars jacket.
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