We are committed to respecting and protecting your information and would like you, our valued customers, to understand what information is collected, why we collect it, and how we protect it.
While using our websites to browse, create an account, or place an order, we may collect the following personal information from you:
This information is necessary to provide you with the requested products and services, and to stay responsive to your powersport needs. It not only helps us personalize offerings, but helps us discover and fight fraud. We store this information permanently, unless otherwise directed, to process returns and provide warranty and customer support.
Rocky Mountain ATV/MC collects data to operate effectively and provide you with the best experience possible when using our websites. This data is collected in many ways. You provide us with personal information when you create an account on our websites, place an order, add machines to your account profile, enter a contest or promotion, or correspond with us by email, phone or an online chat. Additionally, we automatically collect data based on how you use our websites, products you search for, how you got to our websites, and other user behavior metrics utilizing analytics and cookies.
We have broken up our cookies into four categories to help you understand what they do.
Additionally, Rocky Mountain ATV/MC utilizes third-party cookies to provide customized advertising for our customers. For example, if you looked at a particular product on our website, you may see that product in an advertisement when browsing another site. This type of tracking can be stopped by opting out of those advertisements on the respective third-party platform’s website.
Rocky Mountain ATV/MC does not sell your personal information to third parties. However, we may disclose your personal information to our subsidiaries and affiliates, along with our service providers and third-party processors to provide a better experience for customers using our websites. For example, we use a company that helps gather reviews on products by asking how you like a product after purchase. We also utilize third-party services to provide customized internal site search, to collect and remit sales tax, and to provide the best shipping rates possible. On occasion, Rocky Mountain ATV/MC operates contests and giveaways with third parties. Information such as name, address, email address, and phone number may be disclosed in an effort to contact the winner and coordinate prize(s) delivery. In some cases, information like name and state may be announced publicly after gaining the winner's consent.
Rocky Mountain ATV/MC also intermittently offers rebates on certain products. If you order a qualifying product, you must fill out a rebate form online or through a Rocky Mountain ATV/MC customer service representative to receive your rebate. All information on the form including name, address, email address, phone number, and invoice number will be disclosed to the manufacturer offering the rebate. Other information may be collected for marketing purposes. All data collected through the rebate form is done at the users’ consent to the Terms and Conditions of that specific rebate.
If subpoenaed or otherwise legally compelled, we will surrender any relevant personal information to the extent required by law.
Below is a list of third-parties Rocky Mountain ATV/MC works with. We have organized them into categories based on what they help us with. For your convenience, we have included a link to their privacy policies for reference.
For questions about third-party data collection, please email [email protected] and we will be happy to provide you with what personal data they may have about you and share how you can control that data.
Google Analytics is a service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our websites. This data is shared with other Google services, which may use the collected data to contextualize and personalize the ads on its advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy and Terms web page: https://policies.google.com/privacy?hl=en
Keeping your information secure is as important to us as it is to you. We want you to feel safe providing us with credit card numbers, phone numbers, and personal addresses. We maintain physical, electronic, and procedural safeguards reasonably necessary to ensure the protection of your personal information against loss, misuse, disclosure, and alteration.
Although we do our best to protect your personal information, we cannot guarantee the security of personal information transmitted to our websites. Rocky Mountain ATV/MC has established policies and protocols for managing any potential data breach. Please do your part in protecting any other personal information against unauthorized use. Keep your password safe and confidential, and be sure to sign off when finished using a shared computer. Also scan your computer regularly for viruses, malware, and spyware.
By using our website or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our websites, products, and services. If we learn of a security breach involving your personal information, we may attempt to notify you electronically by sending an email to you. ?To withdraw your consent to receive electronic notice of a data breach, please email us at [email protected]
Your information helps us keep track of your past orders, returns, and interests. It helps us administer contests and other promotions, and aids our marketing team in?making?better business decisions.
We do not use your personal information for automated decision-making or profiling.
If you are a resident of certain states or countries, you may have the right to:
You can also access and update your Rocky Mountain ATV/MC account information by logging into your account. To submit a data subject request, please contact us by emailing [email protected]. We will respond to all valid data subject requests within a reasonable time, unless a specific time period is mandated by law. Please note that certain exemptions, laws, and regulatory requirements may prevent us from complying with your request. For more information about your state or country specific privacy notice and rights please click here. Rocky Mountain ATV/MC will not discriminate against individuals who exercise these rights.
Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. We currently do not respond to browser “do not track” signals.
We may use your personal information to contact you regarding Rocky Mountain ATV/MC products, services, promotions, newsletters, and other marketing activities. You may opt out of receiving these promotional emails at any time by emailing [email protected]. If you opt out, we may still send you non-promotional emails relating to your account, to recent purchases, or to our ongoing business relations.
We do not knowingly collect or process personally identifiable information from anyone under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, please contact us at [email protected].